001 The Summary
Non-profit sports organizations have a compelling story to tell and a long prospect list to work through. What they don’t have is a system for tracking who was contacted, what was said, or where each conversation stands. Charity Connect is the platform built to close that gap: AI-drafted campaigns in the organization’s voice, four-email sequences that thread as real reply chains in sponsors’ inboxes, a full prospect pipeline with automated company enrichment, and an AI suggestions engine that keeps the pipeline full without manual research. When a sponsor replies, Claude drafts the response. The team reviews and sends.
002 The Client
Charity Connect is a Jetpack Labs product designed for national athletic organizations and sports associations that fund athlete travel, equipment, and development through corporate sponsorships. Built for a specific constraint: serious fundraising goals, lean teams, and no dedicated marketing staff.
003 The Challenge
Sponsorship outreach is a high-stakes communication problem. The emails need to feel personal and genuine. Follow-ups need to thread correctly so they appear as real reply chains in recipients’ inboxes, not separate cold emails. Replies need to surface automatically so nothing falls through the cracks. And the team needs clear pipeline visibility across every prospect without a dedicated staff member to maintain it.
Key challenges included:
- Drafting emails that sound like the organization, not a generic drip campaign
- Managing growing prospect lists with company enrichment, contact records, and full outreach history
- Structuring sponsorship tiers so campaigns map to specific funding levels and benefits
- Surfacing new sponsor prospects without manual research
- Keeping the pipeline visible and actionable for a small, busy team
- Responding quickly and thoughtfully when sponsors actually reply, without a dedicated person to craft the response
004 The Approach
Every feature was designed around the realities of a lean non-profit fundraising operation. The AI drafting layer uses Claude Haiku, tuned to the organization’s specific voice: warm, direct, and genuine. Every draft is reviewed before it goes out; Charity Connect aids the team’s judgment, it doesn’t replace it.
Follow-ups use RFC-standard Message-ID and In-Reply-To headers so each sequence email threads as a continuation of the same conversation in the sponsor’s inbox, not a separate cold email. This isn’t just a UX decision: it’s why follow-up response rates look like replies, not new outreach.
When a sponsor does reply, the same AI layer drafts a suggested response in the organization’s voice. The team reviews, adjusts if needed, and sends. No blank page. No delay while someone figures out how to respond to an interested sponsor.
Campaign programs organize outreach by initiative or funding target. Sponsorship levels define the tiers each campaign offers (Gold, Silver, Bronze, or custom) so every outreach is anchored to a specific ask. The suggestions engine surfaces comparable companies that match the sponsorship profile but haven’t been approached yet. The activity log ensures nothing is ever lost.
005 The Solution
Campaigns & AI Drafting
- 4-email campaign sequences: opening outreach plus three threaded follow-ups
- Each follow-up threads via RFC-standard Message-ID and In-Reply-To headers: appears as conversation continuity in the sponsor’s inbox, not a new cold email
- AI outbound drafting via Claude Haiku, tuned to the organization’s voice
- AI reply drafting: when a sponsor responds, the system drafts a suggested reply in the organization’s voice for review before sending
- Manual send gate: every email is reviewed and approved before sending
- Campaign programs group campaigns by initiative, season, or funding target
- Sponsorship tiers define levels (Gold, Silver, Bronze, custom) with associated benefits per campaign
- Batch send management for high-volume outreach across prospect lists
Prospect Pipeline
- Automated company enrichment: industry, size, website, and contact details populated without manual entry
- Contact management per company with role and relationship tracking
- Full timeline of every interaction: emails sent, replies received, and status changes
- Kanban pipeline board across stages: prospect, contacted, in conversation, closed, declined
- Unified outreach view across all active campaigns and companies
AI Suggestions Engine
- Surfaces new sponsor prospects that match the organization’s target profile
- Comparable suggestion model scores and ranks prospects before they enter the pipeline
- Keeps the pipeline full without manual research as outreach scales
Reply Tracking & Analytics
- IMAP polling automatically captures replies and attributes them to the correct campaign and sequence step
- Open tracking shows which emails have been read
- Bounce classification automatically categorizes delivery failures
- Analytics dashboard: open rates, reply rates, and campaign performance over time
- AI usage log with per-action cost visibility
- Audit log: admin-level record of all platform actions
- Multi-user workspace with role-based access and team management
Technology: Laravel 13, Vue 3, TypeScript, Claude Haiku, Gmail SMTP, IMAP, Laravel Reverb.
006 The Result
- Organizations run national-scale sponsorship operations with no dedicated marketing staff
- AI drafting produces authentic outreach in the organization’s voice: sponsors respond as if it were written by hand
- Threaded follow-ups appear as genuine reply chains via RFC-standard headers, not separate cold emails
- When sponsors reply, the system drafts the response: the team reviews and sends with no blank-page delay
- Automated company enrichment eliminates manual data entry on prospect records
- Sponsorship tier structure gives every outreach a clear, defined ask with associated benefits
- Reply tracking surfaces responses automatically so no promising conversation gets missed
- The suggestions engine continuously surfaces new prospects, keeping the pipeline full without manual research
Charity Connect proves that a non-profit can run a sophisticated sponsorship operation without a marketing team. By combining AI-drafted outreach, RFC-threaded email sequences, automated reply drafting, a full prospect pipeline, and a suggestions engine that finds new sponsors before the list runs dry, organizations can tell their story at scale and make sure every promising conversation gets the follow-up it deserves.
Charity Connect is a Jetpack Labs product. If your organization needs AI-powered sponsorship outreach, campaign sequencing, or a prospect pipeline that a lean team can actually run, this is the kind of work we build.
Start a Conversation →