Thinking on operational software, AI systems, and the craft of building complex products.

Your new ERP covers 80% of what you need. The remaining 20% is costing you tens of thousands every month. Here's why it happens and how to fix it.
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Agentic AI isn't about robots running your factory. It's about giving your operation the ability to make better decisions faster. Here's what it actually looks like in manufacturing.
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70% of manufacturers have automated less than 50% of operations. Here's why surface-level automation fails and how deep operational automation creates real resilience.
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AI agents are production-ready. But generic ERP can't run them. Why 2026 is the turning point where custom operational software outperforms rip-and-replace.
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Most manufacturing AI pilots stall because the operators who have to use them were never involved. How shadow runs and co-creation get software into production.
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98% of manufacturers are exploring AI, but only 20% are ready. Here's why the gap exists and how to close it.
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Why 86% of AI agent pilots never ship. What separates the projects that work from the ones that fail - and how to know if your operation is ready.
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Why manufacturing leaders who fix their biggest bottleneck first get faster results and better ROI than those who try to solve everything at once.
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Launch isn't the finish line. Six months of iteration is where your custom software actually creates ROI. Here's how winners iterate.
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Why the best manufacturing software strategy combines off-the-shelf and custom solutions. Know when each wins, and how to scope without bloat.
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77% of manufacturers test AI, but pilots rarely reach production. The real problem: 100% accuracy expectations, no human handoff design, and scope creep. How to break the pattern.
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Discover why manufacturing automation keeps failing to deliver ROI, and how agentic orchestration is changing the equation.
Read article →Ideas are only as good as the system that runs them.
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